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The Basics

While every product we carry is local, not all are USDA certified organic. Any organic products will say "organic" in the product description and include the USDA Certified Organic seal on the product photo.

Any products without the organic label or seal still meet our food standards but are not certified organic. We do carry products from some local farms that do use conventional pesticides. We're working hard to provide more transparency on every product to allow you to make buying choices that fit your values. If you have any questions about a particular farm, product, please email us at support@farmlinkhawaii.com.
All of them! Farm Link Hawai‘i only sells local products. All of our produce is grown in the State of Hawai‘i. Any meat products must be raised their entire life and slaughtered in Hawai‘i. Any value-added products must be made with at least 50% ingredients (by value) grown in Hawai‘i. Read more details on our food standards page.
Our ever-changing climate and small farmer production means there is a lot of variability in what's available in a given week. We work with our producers to increase consistency, but we always encourage shoppers to be bold and try something new if you don't find your favorite item.
Yes, there is a $30 minimum for all orders. Home delivery is a flat $15 fee. Most of our pickup locations do not charge a fee.
Farm Link currently delivers to every region of O‘ahu every Sunday, Monday and Thursday. Edit your order up until noon the day before delivery.
Kind of, but not exactly. Most Community Supported Agriculture programs (CSAs) offer produce box subscriptions where buyers prepay for future deliveries and most don't allow you to choose what you get.

Farm Link Hawai‘i is more of an online grocery dedicated to selling only local food. We let you order what you want, when you want. You can choose from hundreds of unique local fruits, vegetables, meats, poultry, eggs, dairy, and other provisions. There is no fee to create an account and you don’t need to subscribe to an ongoing service.

If you want to let us shop produce for you, order one of our Farmer's Choice Bags where you'll get the best, seasonal fruits and vegetables at the best value. You can optionally subscribe and receive a Farmer's Choice Bag every week (or every other week).
We do not have a waitlist at this time.
While we source product from neighbor islands, we do not yet deliver to customers outside of O‘ahu.

 

Delivery & Pickup

Deliveries are between 10am-5pm both days. We are working to provide smaller delivery windows, please bear with us.

We deliver to the entire island except to military bases & housing on Mondays and Thursday.  We deliver only to Kalihi to Hawaii Kai and Kailua to Windward Mall on Sundays.
Pickup Locations
You can also choose to pick up your order from a location near you. View your account settings to select one of our pickup points. 

  • Banán (1810 University Ave. Manoa) - Sundays and Thursdays from Noon-3pm
  • Big Tree Farm (66-308 Paalaa Rd. Hale'iwa) - Mondays and Thursdays from 3pm-6pm
  • Kalapawai Cafe (711 Kamokila Blvd. Kapolei) - Mondays and Thursdays from 4pm-7pm
  • Lanikai Brewing Company (167 Hamakua Dr. Kailua) - Sundays and Thursdays from 2pm-5pm
  • Hub Coworking Hawaii (1050 Queen St. #100 Kakaako) - Thursdays from 3pm - 5pm
  • Key Project (47-200 Waihee Rd. Kaneohe) Mondays and Thursdays from 1:30pm - 4pm
  • Farm Link Food Hub (743 Waiakamilo Rd, Suite J, Kalihi) Mondays and Thursdays from 9:30am - 12:30pm
  • Sunset Beach Elementary School (59-360 Kamehameha Hwy. Haleiwa) Thursdays 1-2pm *$5 pick up fee 
Monday and Thursday to the entire island and Big Tree Farm (North Shore) and Kalapawai (Kapolei) pick up points.
Sunday - Kalihi to Hawaii Kai and Kailua to the Windward Mall - home delivery and Banan on University Ave (Town) and Lanikai Brewing (Kailua) pick up locations.
Our current home deliver window is worse than the cable guy's! We'll deliver sometime between 9am and 6pm. We are working hard to redo our routing and software to be able to define much shorter delivery windows. Thank you for your patience!

On the delivery day, you will receive at text message when your stop is next so you can look out for the driver. And you'll receive another text message when the driver is arriving. Please remember to practice social distancing and stay at least six feet away at all times.
No, but please go to your preferences page and specify a note to the driver so she knows where to drop off your perishable goods in case you're not home. It's best if you can leave out a big cooler with an ice pack so our driver can keep your items fresh.
Contact support@farmlinkhawaii.com if you missed a delivery or pickup. We cannot refund your order if you weren't available, but we may be able to find a way for you to still retrieve your order.
We cannot take back any packing materials for sanitation reasons. However, we are working to switch to reusable bins and compostable packaging in the near future. Thank you for your patience as we reduce our waste stream.
We pay our delivery drivers living wages with benefits and tips are not expected. If you feel like giving a bit extra, consider purchasing a gift certificate to share the gift of local food with a neighbor. Also, fruit pies. We won't turn down fruit pies.

 

Ordering

Yes! With our new marketplace software, you can keep adjusting your order up until the cutoff time (Wed or Sat 6pm). We add new product availability all the time so make sure to check back in frequently to keep adding to your shopping cart.
If there is a discrepancy or question about your order, contact Farm Link support at support@farmlinkhawaii.com or call us at (808) 201-5252.
Our Farmer's Choice Bag contains in-season produce from our best local farmers. It's like a CSA bag from many local farmers that you can order when you want or you can set it and forget it by choosing an "Every Week" frequency when adding it to your shopping cart.
There are many variables that impact our local farmers and ranchers: weather, pests, labor, and logistics. Due to these factors and Farm Link's short supply-chain, sometimes our local farmers may not have your expected item. When this happens, we do our best to swap it out with a similar item. If you're unhappy with the substitution, contact us at support@farmlinkhawaii.com and we'll do our best to make it right.
Yes! Our new software platform allows you to purchase gift certificates. Help spread the local food love!

 

Payment

Your card will be charged after the order cutoff time (Wed or Sun 6pm). If there are any changes to your order after you're charged, they will show up on your statement as an additional debit or credit.
We will attempt to charge your credit card sometime between the order cutoff and delivery times. If the charge is declined, we will send you an email asking you to login and ensure your card details are correct or to call your bank to resolve the situation. We will try again to charge your card later that day. If your card is declined a second time, we will not deliver your order.
If you need to update your credit card on file, click on My Account > Account Info and scroll down to the Payment Info section.
We do not accept SNAP-EBT at this time, but are in the application process. We hope to be approved and accepting EBT in late 2020.

 

What Our Customers Say


“I love the variety of fruits and veggies that Farm Link offers. Explore, explore, explore with your Farm Link box!”

MEETA VU

LOCAL FOOD LOVER

“Since 2015, Farm Link has helped us source the best local ingredients for our two restaurants and catering business. We get consistently high quality produce while supporting a network of local growers.”

JENNIFER HEE

CHEF, JUICY BREW CAFE

“We use Farm Link to find staples as well as specialty items like squash blossoms and poha berries. It’s an easy way for us to provide fresh products on the menu at Fête.”

ROBYNNE MAII

CO-OWNER, FÊTE HAWAIʻI

“Farm Link Hawai‘i has become an important part of Kahumana Organic Farms’ marketing and distribution network, helping us find new buyers and distributing our produce throughout O‘ahu.“

CHRISTIAN ZUCKERMAN

FARM MANAGER, KAHUMANA ORGANIC FARMS


Our mission is to create a thriving, equitable local food system by empowering local farmers and improving access to local foods.

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